Phone Systems

AtcomCloud Online Store
Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: May 2008
Posts: 523
Kaiser Offline OP
OP Offline
Joined: May 2008
Posts: 523
I may be having an issue with a 7200S v4.70 with a PRI.

Call rings in and CID is shown. Customer answers the phone and there's no one there. Then they hang up and call immediately rings again with the same CD and when they answer the second time, the caller is there.

Any thoughts?

Last edited by KaiserBügeleißen; 12/16/13 08:50 PM.
Atcom VoIP Demo
VoIP Demo
Joined: Jan 2008
Posts: 181
T.C Offline
Joined: Jan 2008
Posts: 181
I have had some really perculiar scenarios with the 7200s, each time a replacement processor has resolved.

I would go straight for the lions head and if you have a maintenance stock processor and the site is local i would change.

Seems extreme but will only take 10 -15 mins on site to replace and upload config.

Bar doing the obvious,reboot pri/system.

Contact service provider for line test.

Samsung is not the best for diagnostics reporting, sounds a trial and error issue to resolve!

Moderated by  nameless, pvj 

Link Copied to Clipboard
Forum Statistics
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
Today's Birthdays
sandi ann
Newest Members
Motel6Guy, JustAGuy, Dialtony, FatherLot, RFarrarMD
49,603 Registered Users
Top Posters(30 Days)
Toner 11
Yoda 9
dexman 6
Who's Online Now
2 members (newtecky, Toner), 58 guests, and 55 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: Best VoIP Phones | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2022
Powered by UBB.threads™ PHP Forum Software 7.7.5