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Joined: Oct 2006
Posts: 1,384 Likes: 6
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Joined: Oct 2006
Posts: 1,384 Likes: 6 |
Does anyone have any experience with Auxbox call recording devices from Algo Solutions. I have been using their product for several years connected to a Nortel (now Avaya) BCM400.
The Algo software and recording hardware is running on an old pc. I want to move it to a virtual Windows 7 pc on a Hyper-V host. I know that Algo requires the Windows 7 to be x32.
When I plug the Auxbox USB connector in to the Hyper-V host, I see that it loads the drivers, then says my device is ready to use. I find the Auxboxes listed under Sound devices in Device Manager. But when I run the Algo wizard for the virtual Win 7 install, it does not find any recording devices.
How can I get the virtual pc to see the USB Auxbox devices so it will install? Thank you.
Jim
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Joined: Feb 2006
Posts: 1,716
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Joined: Feb 2006
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You may need to load the Windows compatibility mode application. I have several older applications that ran fine on XP but refused to load in Win 7. They load and work if the compatibility mode is enabled.
Rcaman
Americom, Inc.
Where The Art And Science Of Communications Meet
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Joined: Jun 2006
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Joined: Jun 2006
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I'm not familiar with hyper v but with esx(i) you need to tell the host to install the device into the guest OS.
It sounds like you need to-do this, as the hyper v host recognizes the device and loads the drivers, but your guest win 7 os isn't seeing
It would be similar to how you mount a USB drive
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