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Joined: Jan 2014
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enfd Offline OP
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I have an Officeserv 7400 with multiple DID's delivered via PRI. I want to forward all calls for one of the DID's to an external 10 digit number. Is this possible?

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Yes.


Bobby Mreen
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enfd Offline OP
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Appreciate the response. Could you briefly describe to a noobie how this would be done.

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What you need to do is make sure icm in on in mmc210
in mmc 714 make sure the number you want to forward is pointing to that extn you cant forward a group only single extn
then on that extn mmc102 put in 9 plus number and allow
can try by dialing that extn number should go to external number

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enfd Offline OP
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Thanks you for your detailed instructions. I finally got to this today & tried it & all is working well. Much appreciated!


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