|
Joined: Jan 2014
Posts: 55
Member
|
OP
Member
Joined: Jan 2014
Posts: 55 |
All,
The maids do not appear to be able to set guest room status' from the guest room phones. They can be set from the 5540 console. The settings are: Occ/Clean RM Res/Clean Rm Vac/Clean Rm Vac/Dirty Rm Out of Service Occupied/Dirty Rm
I assumed these room status' were default feature access codes in form 02. I see no such FACs. The only one I see is feature 35, Maid In Room. It is enabled. Is there a way to set up FACs for these six room status' so that maids can use them to set/change the status of rooms?
Thanks
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
Joined: May 2005
Posts: 1,006
Member
|
Member
Joined: May 2005
Posts: 1,006 |
You say that these can be set from the 5540 console? Check that room status is enabled in the COS for the rooms. From the room, dial the code in form 2, then the appropriate condition.
Last edited by westerntelephone; 02/25/14 12:05 PM.
|
|
|
|
Joined: Oct 2004
Posts: 1,057
Member
|
Member
Joined: Oct 2004
Posts: 1,057 |
Where do you expect to view the status of the rooms? From the console, or on the PMS system?
|
|
|
|
Joined: Jan 2014
Posts: 55
Member
|
OP
Member
Joined: Jan 2014
Posts: 55 |
|
|
|
|
Joined: Oct 2004
Posts: 1,057
Member
|
Member
Joined: Oct 2004
Posts: 1,057 |
When the maid goes into room 101, she would dial the "Maid in Room" code, followed by a 1, 2 3 or 4. The Mitel sends a record to the PMS, saying the maid is in room 101, and has dialed a "1". It's up to the PMS people to define hat a "1" will mean, and how it will display on their system.
|
|
|
|
Joined: Jan 2014
Posts: 55
Member
|
OP
Member
Joined: Jan 2014
Posts: 55 |
|
|
|
Forums84
Topics94,262
Posts638,697
Members49,757
|
Most Online5,661 May 23rd, 2018
|
|
0 members (),
140
guests, and
24
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|