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Joined: Jan 2014
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cr44 Offline OP
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All,

The maids do not appear to be able to set guest room status' from the guest room phones. They can be set from the 5540 console. The settings are:
Occ/Clean RM
Res/Clean Rm
Vac/Clean Rm
Vac/Dirty Rm
Out of Service
Occupied/Dirty Rm

I assumed these room status' were default feature access codes in form 02. I see no such FACs. The only one I see is feature 35, Maid In Room. It is enabled. Is there a way to set up FACs for these six room status' so that maids can use them to set/change the status of rooms?

Thanks

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You say that these can be set from the 5540 console? Check that room status is enabled in the COS for the rooms. From the room, dial the code in form 2, then the appropriate condition.

Last edited by westerntelephone; 02/25/14 12:05 PM.
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Where do you expect to view the status of the rooms? From the console, or on the PMS system?


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PMS

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When the maid goes into room 101, she would dial the "Maid in Room" code, followed by a 1, 2 3 or 4. The Mitel sends a record to the PMS, saying the maid is in room 101, and has dialed a "1". It's up to the PMS people to define hat a "1" will mean, and how it will display on their system.


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10-4

Thanks everyone!


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