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#567288 02/27/14 09:56 PM
Joined: Oct 2008
Posts: 298
conxtel Offline OP
OP Offline
Joined: Oct 2008
Posts: 298
I have a small IPO with four analog lines. I have moved appearance keys "a" and "b" to buttons 7 and 8 and have line appearances of 701-704 on buttons 1-4.

With "Idle Line Preference" on, when a user goes off hook, the set will grab line one. With the feature off, it does not select anything.

Is there any way to have direct appearances and have the outgoing preference go the appearance "a" button.

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conxtel #567304 02/28/14 04:41 AM
Joined: May 2004
Posts: 1,647
Likes: 4
Joined: May 2004
Posts: 1,647
Likes: 4
Yes, you must put the "A" and "B" buttons as the first 2 buttons.

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