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Joined: Oct 2008
Posts: 298
Member
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OP
Member
Joined: Oct 2008
Posts: 298 |
I have a small IPO with four analog lines. I have moved appearance keys "a" and "b" to buttons 7 and 8 and have line appearances of 701-704 on buttons 1-4.
With "Idle Line Preference" on, when a user goes off hook, the set will grab line one. With the feature off, it does not select anything.
Is there any way to have direct appearances and have the outgoing preference go the appearance "a" button.
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Joined: May 2004
Posts: 1,647 Likes: 4
Moderator-Avaya
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Moderator-Avaya
Joined: May 2004
Posts: 1,647 Likes: 4 |
Yes, you must put the "A" and "B" buttons as the first 2 buttons.
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