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#56731 04/03/07 04:20 AM
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We moved a 7.0 system to a new office where the manager did not want the EVMC (Voice mail) activated. Now the new manager wants his workers to have voice mail.
When I went to the site and changed the ENABLE VOICE MAIL from NO to YES, each time I logged out of the system, the system would change it back to NO and the voice mail stayed inactive. What am I doing wrong?

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#56732 04/03/07 06:37 AM
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Well, is the EVMC connected to the fone system processor w/ 2 different connectors? Is the EVMC inserted into the backplane w/ the 'Card On-Line' lit?

#56733 04/03/07 07:08 AM
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It has the two connectors hooked up, but the light on the card only flashes. It does not stay lit. And I have no idea how I even made it do that since when I started, it wasn't even doing that.

#56734 04/03/07 07:19 AM
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Reset the card and see if the On-Line light eventually goes out. If not you are probably having an issue w/ the card or the connectors aren't plugged into the right plugs.

#56735 04/05/07 09:43 AM
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On this one we found out our hard drive ont he card is shot.


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