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#568450 - 03/17/14 08:43 PM all message indicator lights off - Mitel sx200 el-ml  
Joined: Jul 2012
Posts: 49
oops Offline
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oops  Offline
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Joined: Jul 2012
Posts: 49
VA
Hello again everyone,

It seems that about the same time as the trouble I posted previously in this topc : https://sundance-communications.com...udden_issue_with_main_greetin#Post568270 , yet another unauthorized adjustment had been made to the system. This new adjustment has disabled all of the message indicator lights for all of the phones.

How can I re-enable the message indicator lights for my facility system-wide, so staff knows when they have voicemail ?

thanks again






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#568469 - 03/18/14 05:20 AM Re: all message indicator lights off - Mitel sx200 el-ml [Re: oops]  
Joined: Sep 2008
Posts: 387
Steve Layton Offline
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Steve Layton  Offline
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Joined: Sep 2008
Posts: 387
Scappoose,OR
You need to get into System Admin and enter the MW code again in case that changed. Have you changed both the System Admin and the Admin codes?

Last edited by Steve Layton; 03/18/14 05:22 AM.
#568491 - 03/18/14 04:02 PM Re: all message indicator lights off - Mitel sx200 el-ml [Re: oops]  
Joined: Jul 2012
Posts: 49
oops Offline
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oops  Offline
Member

Joined: Jul 2012
Posts: 49
VA
Thanks Steve.

Yes this Message Waiting code under System Parameters, in the Set Send Message Feature Access Code menu had been changed. I set it back to on and that is back to normal.

I have never changed these myself, so I'm not sure how they were changed if an unauthorized person didnt change them.




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