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#569599 04/03/14 08:47 PM
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I can't seen to figure out why i can't overflow to VM Grp.519, no matter what i try , Voicemail works ,Greetings ,mailboxes etc if i want to set up a trunk 702 to ring group 505 ,x309,x312, to overflow to 519 after 8 sec. ,will not over flow to 519 ,i get AA greeting party cannot be reached press another ext. or press 1 for more help, if you don't press anything it says goodbye ,disconnects. I noticed in MMC207 the Vm port numbers 319,320,321,322 , i thought that the only time their are port #'s their is if you have AA card in system>?? I'm stumped on this one . Anybody want make me looked stupid?? Thanks

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Look at Tr
unk Forward.

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It is overflowing to the voicemail, otherwise you wouldnt get the AA greeting. Check your subscriber list in the voicemail, do you have a mbx downloaded for 505? Run port actvity and check the call flow...as phonman123 says you may have to insert 505 in your fwd trunk/station menu to route to the mailbox depending on your configuration.

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I want it to overflow to 519 vm group and play main greeting, not generic nobody is available.

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pvj Offline
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It is overflowing however you have a 505 mailbox.That's where it's going and playing the default mailbox greeting.Delete the 505 mailbox and your problem will be solved.

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Okay i will check ,Thanks again.

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Go to Trunk Forward im Menu Block

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HI! Guys update to problem was to remove mailbox on Grp. 505. Now working great thanks pvj and phoneman.


Moderated by  nameless, pvj 

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