atcomsystems.ca/forum Forums TDM Business Telephone Systems Nortel Telephones & Systems DR5 no dial tone one line

By reset I meant STARTUP - Not my first preference. I will switch 01/02 as suggested.

This is a 3x8

I am curious though, I stated earlier about opening line 1 on any set, hearing the slight static of an open line, and calling in at the same time from external line, and then hearing a muffled ring twice, before line 1 closes.

Thanks, Rick

Sounds like cross talk or bad line.

This is why a real telecom tech needs to do these moves or installs and even what should already have now been a repair call as the issue would have been resolved or assessed in minutes.

When we have network issues we call network people and not post about it for a week.
Meanwhile a client is without their main line (and probably alarm too).

Curious as to :
1 - Why you didn't say sorry but you really need to call a qualified tech for this sort of job.

2 - Why you are waiting till Friday and not have the decency to call a qualified vendor onto site on your behalf?.

You said yourself you have no business, then shit or get off the pot!.

Thanks for the backhanded clue Curlycord.

Curlycord
Great response.

Curlycord and Ken,
Somewhere in all this, he did say line 1 was good getting to the equipment. Starting to feel like our collective chains are being yanked. A 3x8 hang a flippin' single line set on the end of the mod cord do you have flippin' dial tone or not? Flip them in the ports do you have dial tone on line one and not line 2? or is it the reverse? People this is not brain surgery geeesh! Mod's sorry for the mini rant, modify or delete as necessary.
John 807

I had to very painfully read the first post again.

From what I got out of it is an issue with line 1, no mentions that is was good before the system that I can see.
The subject line states "no dial tone".

The post however seems to talk more bout about, passwords, faxes, hunt groups and line 2 and line 3 which I don't see how they have anything to do with the issue thus makes the whole thing bloody confusing.

"it's fair to say I had no business messing about this system"

"I feel confident enough to reset the system to default and rebuild"

"It seems I have a fundamental disconnect in understanding just how public lines are programmed"
"leaves me far behind you techs that do this with a mental map"

Insert head banging brick wall emoticon here.

Yes ok, I understand. Same thing when I find out a client has had one of their people ssh into one of my servers because they can't access their email, and the place is in shambles. I get it.

Yes, I've had my fingers all through everything i could have a look at, and surely I've misconfigured it. The office is not a hub of activity, mostly used for meetings and such a couple times a week, so me in there is causing no issues with the business.

I'll post back tomorrow with my findings on switching line 01 with line 02.

Thanks for the replies, even the off colored.

Thanks, Rick

Curly in his own words a few posts back:
"Thanks for the reply Jim,

Line 01 is line 01
There is a dial tone on line 1 before the KSU

If an incoming call is happening, and someone has line 1 'open' at their phone, you hear a muffled ring two times then line 1 hangs up.

Another note: building security is on the fritz, goes through line 1 This should give me clue but does not.

Thanks, Rick"
I concur bang away I'm with you,
John 807

Got ya, silly me.

He doesn't mention if he can dial out ahead of the KSU,or if he has trouble. A good tech 10 minutes. This has been what?
How do I build NAT with VLAN plus port forwarding and deny incoming traffic on certain ports? Wait I'm a phone guy no worries in 6 months I'll have it figured out. Rick sorry you seem a good soul couldn't help myself.
John 807