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Joined: Apr 2014
Posts: 1
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OP
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Joined: Apr 2014
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I have a customer who had a vendor taking care of his system and he "fired" him and now he can't get into his voice mail system because the vendor changed the Admin password and will not talk to the customer.
System is a WiCMC in an IPX 500. Is there a way to reset it?
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Joined: Dec 2007
Posts: 6,799 Likes: 18
Retired Admin
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Retired Admin
Joined: Dec 2007
Posts: 6,799 Likes: 18 |
Helios. Item 2 prevents anyone from posting passwords in the 'Open Forum', as noted here.
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Joined: Sep 2004
Posts: 4,195 Likes: 2
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Joined: Sep 2004
Posts: 4,195 Likes: 2 |
You have to call Tadiran on this one. Normally, they are required to release the passwords if all disputes are handled. Very possible the old vendor is owed money and until that is resolved Tadiran won't help you. Hopefully you are a certified vendor as Tadiran won't deal with anyone who isn't.
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