Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
CTX100, ivpr8-r1, two extensions ring when outside call comes in
#570163 04/14/14 02:38 PM
Joined: Aug 2013
Posts: 42
JasonRy Offline OP
Member
OP Offline
Member
Joined: Aug 2013
Posts: 42
Two people have private lines. Those lines have a single button on each of the two extensions to allow them to dial out or take inbound calls. They are supposed to be completely separate. Outbound is fine. Inbound calls, if not answered, get picked up by the correct VM extension.

Inbound calls are supposed to ring the correct extension only, but that's not happening. Inbound calls to either phone number are ringing both extensions at the same time and either of them can answer.

I'm assuming there is something programmed incorrectly that can be fixed in emanager. Does that sound right? Any ideas on where to look?

Toshiba Telephones and Equipment
Re: CTX100, ivpr8-r1, two extensions ring when outside call comes in
JasonRy #570166 04/14/14 04:24 PM
Joined: Aug 2002
Posts: 4,913
Administrator
Offline
Administrator
Joined: Aug 2002
Posts: 4,913
How are the lines being delivered? PRI with DID or copper CO line?

Re: CTX100, ivpr8-r1, two extensions ring when outside call comes in
SSPhone #570169 04/14/14 04:35 PM
Joined: Aug 2013
Posts: 42
JasonRy Offline OP
Member
OP Offline
Member
Joined: Aug 2013
Posts: 42
Originally Posted by SSPhone
How are the lines being delivered? PRI with DID or copper CO line?

Copper CO line


Moderated by  Carlos#1, phonemeister 

Link Copied to Clipboard
Forum Search
Most Recent 5 Post
Abandoned/Obsolete Armored Copper Drop.
by dexman - 08/06/20 12:10 AM
NEC Cordless Phones
by teldata1 - 08/05/20 09:31 AM
SV9100 Call forwding to voice mail
by teldata1 - 08/05/20 09:24 AM
Help!! Mitel 200 ICP mailbox 0 being hacked
by EPearson - 08/04/20 09:16 PM
Avaya IPO
by bditech - 08/04/20 02:38 PM
Who's Online Now
32 members (justbill, mongo5150, Touch Tone Tommy, dexman, jeffmoss26, JBean3329, hitechcomm, westerntelephone, Professor Shadow, CHBDC, metelcom, phonemeister, dans, Ruben, EPearson, Biztel Cuban Okie Tech, Carl Navarro, nfcphoneman, jknichols, RATHER BE FISHING, jab1780, bdunne, Bob3470, Henry VIII, KRRath, R4+Z, Silversam, crazy canuck, vicbob, BobRobert, teldata1, Skunky), 647 guests, and 82 robots.
Key: Admin, Global Mod, Mod
Popular Topics (Views)
Forum Statistics
Forums94
Topics93,862
Posts636,726
Members49,327
Most Online5,661
May 23rd, 2018
Today's Birthdays
jbrd973, Neely8, please272, Recycler, Vox
Newest Members
jmontler, barryv, carag62, CHBDC, Jeff Jordan
49326 Registered Users
Get Tech Support Now! Click the banner below
Get Tech Support Now!
EMP & Lightning Home Surge Protection
EMP - Click Here!
Top Posters (30 Days)
dexman 37
Ruben 19
DonaldR 17
hbiss 15
Bluewater Sailing
https://www.patreon.com/bePatron?u=5256033
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Servpro Ventura 24-Hour Emergency Service
Free Estimates call us now 24Hours
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2020
Trusted Partners