Phone Systems

Sponsored by Atcom
Get a free phone!
Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Aug 2013
Posts: 42
JasonRy Offline OP
Member
OP Offline
Member
Joined: Aug 2013
Posts: 42
Two people have private lines. Those lines have a single button on each of the two extensions to allow them to dial out or take inbound calls. They are supposed to be completely separate. Outbound is fine. Inbound calls, if not answered, get picked up by the correct VM extension.

Inbound calls are supposed to ring the correct extension only, but that's not happening. Inbound calls to either phone number are ringing both extensions at the same time and either of them can answer.

I'm assuming there is something programmed incorrectly that can be fixed in emanager. Does that sound right? Any ideas on where to look?

Joined: Aug 2002
Posts: 4,916
Likes: 1
Administrator
Offline
Administrator
Joined: Aug 2002
Posts: 4,916
Likes: 1
How are the lines being delivered? PRI with DID or copper CO line?

Joined: Aug 2013
Posts: 42
JasonRy Offline OP
Member
OP Offline
Member
Joined: Aug 2013
Posts: 42
Originally Posted by SSPhone
How are the lines being delivered? PRI with DID or copper CO line?
Copper CO line


Moderated by  Carlos#1, phonemeister 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics93,379
Posts634,606
Members49,525
Most Online5,661
May 23rd, 2018
Popular Topics (Views)
Today's Birthdays
dcttech, George/wa2vnv, telesalesrep
Newest Members
NiagaraGuy, Luv2uallday, FredSkidoo, tspa, xtrememachines
49,525 Registered Users
Top Posters (30 Days)
Toner 21
dexman 11
R4+Z 6
Who's Online Now
3 members (Luv2uallday, Curlycord, Peter P.), 33 guests, and 11 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: Business Telephone Systems Canada | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2022
Powered by UBB.threads™ PHP Forum Software 7.7.5