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#570100 04/11/14 02:44 PM
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chazrc Offline OP
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I have a site that when someone is on line 1, then next call that comes in, and rolls to 2, that party can hear the conversations on line 1.

I thought I remembered this from years ago on the FX, but don't recall it on the MP 5000.

Has anyone see this before?

Chaz

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chazrc #570108 04/11/14 05:48 PM
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What type of dial tones. Pots or PRI?


Jim Hoey

SST Communications
597 West Montauk Highway
Lindenhurst, New York 11757

631 956-0100

www.sstcom.com

Business telephone systems on Long Island and New York City like Comdial, Vertical, Avaya, Panasonic
chazrc #570112 04/11/14 08:13 PM
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If I remember correctly there were some SVCS boards that had plug in conference chips. The chips would work loose and cause similar issues. I'd pull the SSB board and press on all the removable chips that are in the female sockets.


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chazrc #570119 04/12/14 08:13 AM
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chazrc Offline OP
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I can do that Dave. I remember seeing that on the FXT stuff.
Hopefully I don't have to default the database. I was thinking about doing that.

chazrc #570136 04/13/14 06:39 AM
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chazrc Offline OP
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Sorry Jim. They have analog POTS lines.

chazrc #570196 04/14/14 06:42 PM
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chazrc Offline OP
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Line 1 on the 16 port card has an issue. When you call line 1, it rings line 2,even with the MP5000 powered off. If we remove the cross connects off the PBX, the lines are fine.

I disabled line 1, and moved the cross connects down. Has anyone seen this?

chazrc #570197 04/14/14 06:46 PM
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Hmmmm... have not seen that before.


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chazrc #570327 04/16/14 05:48 PM
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Sounds like bad port on line 1. Rare on the FX


Jim Hoey

SST Communications
597 West Montauk Highway
Lindenhurst, New York 11757

631 956-0100

www.sstcom.com

Business telephone systems on Long Island and New York City like Comdial, Vertical, Avaya, Panasonic
chazrc #571076 05/01/14 08:25 AM
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Yes, it was a bad line port. We just moved everything down a port, and disable line port 1.

chazrc #571194 05/02/14 09:47 PM
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Thanks for letting us know. Rare a line port goes bad on that unit.


Jim Hoey

SST Communications
597 West Montauk Highway
Lindenhurst, New York 11757

631 956-0100

www.sstcom.com

Business telephone systems on Long Island and New York City like Comdial, Vertical, Avaya, Panasonic

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