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sbx repairs slow
#570455 04/18/14 05:04 PM
Joined: Jul 2003
Posts: 1,177
davetel Offline OP
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Joined: Jul 2003
Posts: 1,177
sbx phones sent to aztec for repair seem to be taking longer and longer. i am waiting for a couple i sent in at the begaining of march. they were under warrentee and aztec has had them repaired and sitting waiting for vertical to give them the release. they have been repaired for a while now. i called vertical and they said there is some kind of internal problem with them. customer is waiting for these phones. has anyone else experianced this and is there a way to get vertical to act faster on warantee repairs. thanks dave

Comdial Vertical Telephones & Equipment
Re: sbx repairs slow
davetel #570471 04/18/14 07:32 PM
Joined: May 2005
Posts: 48
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Things seems amiss at Vertical. I am cautious at this point. Get the feeling like there is a takeover or sale of the company in the works.


MNBob

Moderated by  EV607797, MnDave, nfcphoneman 

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