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Joined: Apr 2009
Posts: 194
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Joined: Apr 2009
Posts: 194 |
I enabled call waiting (co) on but still no ringer tone
Customer says they had ringer tone 2 days ago before I came out. 2 days ago I added an ext 115 and programmed 115 not to ring on all lines
I also programmed 115 to go to VM box which is Ext 107)
Please help
Thanks all!
Telesystems technician
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Joined: May 2003
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Joined: Apr 2009
Posts: 194
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Joined: Apr 2009
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Sorry brokeda, I stand corrected. I enabled co tone and about the third ring, phone tones once, by then delayed ringing has kicked in, and then auto attendant comes on.
Receptionist swears up and down she had full ringing capabilities when off hook.
Is it possible that previous tech took X 109 and X 110, which are hooked up at KX-TA624, and maybe he hid a ringer somewhere or call forwarded 109 or 110 to then ring at reception, and by using second pair made something ring at her phone?
Any takers on this ?
Thank you!!
Telesystems technician
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Joined: May 2003
Posts: 2,924
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Make sure Call Waiting is assigned to ext. Select Type 2 for call waiting at this ext. https://www.wedophones.com/PanasonicManualsLead.htm (manual) All I can think of, anybody else???
Last edited by brokeda; 04/23/14 12:38 PM.
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