EMP & Lightning Home Surge Protection
EMP - Click Here!
Phone.com 300x250
300x250 Your Business Phone Service in the Cloud
Global Test Supply
Linked Banner to your Product or Website
Meticore Weight Loss Voted #1.
Daily Excellence
Previous Thread
Next Thread
Print Thread
Rate Thread
#571439 05/08/14 03:50 PM
Joined: Oct 2008
Posts: 298
conxtel Offline OP
OP Offline
Joined: Oct 2008
Posts: 298
I have a customer with an old IVS that suffered a power surge and the PRI stopped working. Everything else is ok, including the old AD-8 in-skin voicemail. It's just the PRI. We confirmed the PRI is working from the Telco by setting up a SV8100 and it works fine but will not connect on the 2000.

The customer has decommissioned several other sites and shipped out a PN-DTA card. I cannot even find this in a manual for the IVS, IVS2 or IPS. They show the 24DTA-A, 24DTA-C, 24PRT etc but not just a DTA. I have my doubts it is compatible but looking for confirmation.

This location will be closing in a little over a year as a new facility is being built and they were hoping to limp the system through and install new when they move.

Global Test Supply 728x90
conxtel #571470 05/08/14 11:20 PM
Joined: Jul 2001
Posts: 1,985
Moderator-Mitel, NEC, Vodavi
Moderator-Mitel, NEC, Vodavi
Joined: Jul 2001
Posts: 1,985
The newer DTA card is not supported on the older IVS series. I suggest getting the exact same card (24PRT) or set of cards (24DTA + SC01) that they have now. I have both types in stock.

conxtel #571477 05/09/14 04:32 AM
Joined: Oct 2008
Posts: 298
conxtel Offline OP
OP Offline
Joined: Oct 2008
Posts: 298
Customer is taking the plunge. SV8300 going in next week

Moderated by  ttech 

Link Copied to Clipboard
Advertising Sponsor
Popular Topics (Views)
Forum Statistics
Most Online5,661
May 23rd, 2018
Today's Birthdays
baldy, gtrs, laertao, patrick8154
Newest Members
Matt L, Goracing57, Michael Duffy, Jim22, hummerdave
49,482 Registered Users
Get Tech Support Now! Click the banner below
Get Tech Support Now!
Top Posters (30 Days)
dexman 37
Ruben 7
Advertising Sponsor Spot 2
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Who's Online Now
15 members (hitechcomm, sundance, Mercenary Roadie, dexman, BobRobert, justbill, jeffmoss26, Yoda, phonman123, metelcom, ToshiGal75, RATHER BE FISHING, mohammed abdelaa, 2 invisible), 113 guests, and 41 robots.
Key: Admin, Global Mod, Mod
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2021
Trusted Partners
landing page builder Antiransomware 300x250 Your Business Phone Service in the Cloud