Phone Systems

Sponsored by Atcom
Get a free phone!
Previous Thread
Next Thread
Print Thread
Rate Thread
#571439 05/08/14 03:50 PM
Joined: Oct 2008
Posts: 298
conxtel Offline OP
Member
OP Offline
Member
Joined: Oct 2008
Posts: 298
I have a customer with an old IVS that suffered a power surge and the PRI stopped working. Everything else is ok, including the old AD-8 in-skin voicemail. It's just the PRI. We confirmed the PRI is working from the Telco by setting up a SV8100 and it works fine but will not connect on the 2000.

The customer has decommissioned several other sites and shipped out a PN-DTA card. I cannot even find this in a manual for the IVS, IVS2 or IPS. They show the 24DTA-A, 24DTA-C, 24PRT etc but not just a DTA. I have my doubts it is compatible but looking for confirmation.

This location will be closing in a little over a year as a new facility is being built and they were hoping to limp the system through and install new when they move.


conxtel #571470 05/08/14 11:20 PM
Joined: Jul 2001
Posts: 1,985
Moderator-Mitel, NEC, Vodavi
*****
Offline
Moderator-Mitel, NEC, Vodavi
*****
Joined: Jul 2001
Posts: 1,985
The newer DTA card is not supported on the older IVS series. I suggest getting the exact same card (24PRT) or set of cards (24DTA + SC01) that they have now. I have both types in stock.

conxtel #571477 05/09/14 04:32 AM
Joined: Oct 2008
Posts: 298
conxtel Offline OP
Member
OP Offline
Member
Joined: Oct 2008
Posts: 298
Customer is taking the plunge. SV8300 going in next week


Moderated by  ttech 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics93,378
Posts634,603
Members49,525
Most Online5,661
May 23rd, 2018
Popular Topics (Views)
Today's Birthdays
djone21, glacier37, Supert8ch
Newest Members
NiagaraGuy, Luv2uallday, FredSkidoo, tspa, xtrememachines
49,525 Registered Users
Top Posters (30 Days)
Toner 20
dexman 10
R4+Z 6
Who's Online Now
0 members (), 16 guests, and 15 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: Business Telephone Systems Canada | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2022
Powered by UBB.threads™ PHP Forum Software 7.7.5