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#571448 05/08/14 05:51 PM
Joined: Aug 2011
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Hi all,

Working on a CIX100, with an LVMU.

I'm wondering if there is a way to reduce the time between the "Please Hold on while I try that extension" and voicemail kicking in. Right now it is about 10 seconds of dead air.

Any ideas?

Thanks in advance.

-Will

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Is that a canned message or recorded by customer?
If recorded by customer my guess is they didnt press # immediately at end of recording and let it time out.leaving dead air

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Is it using supervised or unsupervised transfer?


Jason

Toshiba/Avaya/Nortel Installations and Service.

Honeywell-Paradox-Kantech-Keyscan-HIKvision Access control and CCTV
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Originally Posted by WiringSolutions
Is it using supervised or unsupervised transfer?


My guess is supervised transfer and no on hold music.

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That's what I was thinking!


Jason

Toshiba/Avaya/Nortel Installations and Service.

Honeywell-Paradox-Kantech-Keyscan-HIKvision Access control and CCTV

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