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#572284 05/27/14 10:29 PM
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5212 IP Phone locked out. Re-programmed static addresses etc. Pings ok, but when re-booted, stays locked out. Cannot delete phone, says "in use".

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try this, log into maintenance then 9 for reports, 2 to show, 3 for status, 3 for ext,enter extension number, enter, then 3 for CP_DEV_IDLE

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should mention this was available starting at release 4.0.4.9

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I'm at 4.0.3.12, will update.

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I don't think with that release you will see the device to idle option

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I don't see it.

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Have you or can you reboot the system?

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Upgraded to latest software. Fixed it.


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