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Joined: Feb 2008
Posts: 116
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OP
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Joined: Feb 2008
Posts: 116 |
I have a few CIX1200 systems. I have any IP phone that has two issues that I can't resolved.
1. When the attendent transfers a call to me and I pick it up right away, I am unable to hear anyone and they can't hear me.
2. When I call someone and they place me on hold and I don't hear music on hold, the call is dropped and I have to call them back.
My phone is the only IP phone on the system. Am I missing something?
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Joined: Jan 2006
Posts: 2,266 Likes: 1
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Joined: Jan 2006
Posts: 2,266 Likes: 1 |
Check Program 250, FB 16 IPT NAT/no peer to peer
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Joined: Feb 2008
Posts: 116
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OP
Member
Joined: Feb 2008
Posts: 116 |
It shows enable. Should I change to disable?
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Joined: Jan 2006
Posts: 2,266 Likes: 1
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Member
Joined: Jan 2006
Posts: 2,266 Likes: 1 |
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Joined: Jan 2006
Posts: 2,266 Likes: 1
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Member
Joined: Jan 2006
Posts: 2,266 Likes: 1 |
Actually, I think it needs to be enabled for remote IP phone
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Joined: Jan 2006
Posts: 2,266 Likes: 1
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Member
Joined: Jan 2006
Posts: 2,266 Likes: 1 |
If that doesn't work try resetting the IPU card, just change the IP address hit submit , then re enter the original IP address
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