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#573503 06/21/14 02:17 AM
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Ray01 Offline OP
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I have 2 different customers with a DSX 40 saying the speaker phone fades out. When they talk for about 20-30 seconds it will just reinitialize. They each have a 22 button phone. It doesnt happen all the time its just very random.

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Ray01 #573530 06/21/14 05:46 PM
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Have you tried swapping phones / ports ?

By "resetting" do you mean the phone powers up / down , or just loses audio ?


Skip
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Serving SW and West central Fl since 1984
Ray01 #573544 06/22/14 02:44 AM
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The most common cause of problems with speakerphones, in general, is background noise that triggers the speaker cut-off, to prevent screeching. Try muting and see if incoming sound quality stays up.

skip555 #573555 06/22/14 01:32 PM
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I have swapped ports, phones, installed new jack and station wire. When I say initialize, it will actually show that in the display. It will lose power, just for that one phone, then power up. Everything else works perfect.

Ray01 #573556 06/22/14 01:37 PM
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So it loses power only when its being used in speaker mode ?


Skip
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Serving SW and West central Fl since 1984
Ray01 #573559 06/22/14 02:36 PM
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Cable between 66 Block and Ksu input of the rj45-s feeding the KSU. ???

High joint connection ?



-TJ-
skip555 #573578 06/23/14 02:05 AM
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Ray01 Offline OP
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Skip - Yes. Just the one phone will reset while in speaker mode but it is random.

STS E - yes


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