web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#574534 07/13/14 10:51 AM
Joined: Feb 2014
Posts: 657
ChrisRR Offline OP
Moderator-1A2
***
OP Offline
Moderator-1A2
***
Joined: Feb 2014
Posts: 657
In two weeks time I've had 2 MLS-12 phones bite the dust on me. Same mode of failure- constant uninterrupted ringing and loss of functionality. I can still pick up the phone and get DT but none of the buttons work. If it had been one, I would have chalked it up to just being the end of its life, but two has me a little concerned. These are on my ACS R6, and the two failures were on different ports of different modules, one was plugged into the processor x15 the other was in a 308EC on x22. Any thoughts, or have these phones just met their end? I'm curious if anyone else has seen this phenomenon.

Avaya IP Office Help & Support Website
IP Office Help

Avaya IP Office Help & Support Website


FAQs, documentation, videos, updates, and support for the Avaya IP Office business phone system!
Everything you need to know about installing, upgrading, and troubleshooting IP 500v2 and IPO Server Edition systems.

Joined: Apr 2004
Posts: 4,991
Member
*****
Offline
Member
*****
Joined: Apr 2004
Posts: 4,991
the mls phones are known for this due to the flex circuit
Those are ancient and I had them doing weird stuff 15 years ago.
You would be better served going to euro moedels rel 1 or 2

Joined: Dec 2005
Posts: 9,162
Likes: 8
Spam Hunter
*****
Offline
Spam Hunter
*****
Joined: Dec 2005
Posts: 9,162
Likes: 8
I agree. Replace the MLS phones with Euros. thumbsup


I Love FEATURE 00
Joined: Jan 2004
Posts: 6,648
RIP Moderator-Nisuko-Tie, General
*****
Offline
RIP Moderator-Nisuko-Tie, General
*****
Joined: Jan 2004
Posts: 6,648
You can replace the flex circuit if they are still available. But you can probably get the euro phones for the same money


Skip
------------------------------------

Serving SW and West central Fl since 1984
Joined: Feb 2005
Posts: 12,342
Likes: 3
Member
***
Offline
Member
***
Joined: Feb 2005
Posts: 12,342
Likes: 3
I think it's just coincidence. While I have many out there that still work fine I would replace them with the newer Euro I or II when they die.

-Hal


CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
Joined: Feb 2014
Posts: 657
ChrisRR Offline OP
Moderator-1A2
***
OP Offline
Moderator-1A2
***
Joined: Feb 2014
Posts: 657
Thanks for the info. I have a few spares so replacing them wasn't a big issue. I just wanted to be sure it wasn't something deeper like a processor issue or worse. I was thinking of picking up some euro models once the MLS spares were gone or I expand the system more.

Last edited by ChrisRR; 07/13/14 04:18 PM.
Joined: Dec 2005
Posts: 9,162
Likes: 8
Spam Hunter
*****
Offline
Spam Hunter
*****
Joined: Dec 2005
Posts: 9,162
Likes: 8
I remember that an early batch of Euro II sets developed problems with the LCDs and switch hooks. Those should be long gone by now...but keep that on the back burner.


I Love FEATURE 00
Joined: Jan 2004
Posts: 6,648
RIP Moderator-Nisuko-Tie, General
*****
Offline
RIP Moderator-Nisuko-Tie, General
*****
Joined: Jan 2004
Posts: 6,648
If you unplug the phone then plug it back in the problem will usually go away for a few hours or a day before it re appears . I had a couple of return service calls before I figured that out.


Skip
------------------------------------

Serving SW and West central Fl since 1984
Joined: Feb 2014
Posts: 657
ChrisRR Offline OP
Moderator-1A2
***
OP Offline
Moderator-1A2
***
Joined: Feb 2014
Posts: 657
Yep, that's exactly what they do.


Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,697
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,110 Shoretel
187,715 CTX100 install
186,809 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 11
TDKs79 7
pvj 4
jc2it 4
Who's Online Now
1 members (Curlycord), 113 guests, and 405 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5