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Specific DB programming question
#57561 08/22/07 10:17 AM
Joined: Aug 2007
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pcmanim Offline OP
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Hello all,

I'm running Axcess system/voicemail version 6.009 with DB/session manager version 6.006.

I have a specific request from one of my users which I'm seeking help.

The user wants incoming calls to hold/ring while he is on the other line, instead of directly going to the forwarding path. As of the moment, when he is on a line, incoming calls go directly to the programmed fowarding path (which consists of forwarding his calls to two other extensions/secretaries, ending in VM).

He needs the forwarding path to stay the same (just in case he's unable to accept the second call) but wants it to ring the default-timer specified amount of times BEFORE entering the forwarding path (while announcing the call to the user).


Does this simply involve changing a flag on the station, or a phone code?


Any help would be greatly appreciated! smile

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Re: Specific DB programming question
#57562 08/22/07 05:20 PM
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Connect to the PBX. Go to System\Devices and Feature Codes\Stations\Specific Station\Forwarding Paths\Specific Forwarding Path. Uncheck 'Busy'. Test.

Edited for improper language.

Re: Specific DB programming question
#57563 08/23/07 07:26 AM
Joined: Aug 2007
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pcmanim Offline OP
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Quote
Originally posted by superfoneguy:
Connect to the PBX. Go to System\Devices and Feature Codes\Stations\Specific Station\Forwarding Paths\Specific Forwarding Path. Uncheck 'Busy'. Test.

Edited for improper language.
Edited for improper language? Nice! :thumb:

Thanks dude, that did it.


Moderated by  Stix1 

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