atcomsystems.ca/forum Forums TDM Business Telephone Systems Nortel Telephones & Systems PRI Codes

Hello

I'm trying to retrieve PRI key codes from a MICS 6.1
I'm using NRU 11 and pulling data into the Excel spread sheets that comes with the NRU 11.
It seems it dose work as I can see the system ID did transfer in but the PRI Code fields are still empty.
Can this even be done?
What am I doing wrong?

As far as I know - you can only retrieve the PRI key code from the Avaya web site.
You need access to the site and the System ID.

I may be off base here but I think he is asking if a system with PRI installed can show the PRI enabler code through NRU. Been a long while but I thought LOCALLY you could go through programming and display the enabler code. Has it been that long and my memory has faded?

No - not off base.

That is what I thought he was asking.
And my answer is the same.

If you can get it through NRU - please let me know.

But can you you retrieve the code on site through programming?

Sorry - my answer is still the same:
As far as I know - you can only retrieve the PRI key code from the Avaya web site.
You need access to the site and the System ID.

I have never found a way so far.

And let me add this: You can get it from Avaya ONLY IF it was a proper Auth code and it was properly registered.

Do you have to be a dealer because I'm not.
Is it free?

NTlayoff is correct.

You cannot view keycodes on Norstar KSU's.

You need to be an Authorized dealer to turn an Authorization Code into a Key code or to use the Keycode Retrieval System to see the current one in use or to generate a new one because your system ID changed when you did a STARTUP or from other issues.

I put in a trouble ticket with a via support and they gave me the last known good keycode for that system ID it looks like all I had to do was ask

It has been a while...I seemed to remember a portion of programming called software keys and was probably confusing that with what you can input vs. what will display.