web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#580941 11/20/14 09:18 AM
Joined: Jan 2005
Posts: 15,378
Likes: 13
Moderator-Vertical, Vodavi, 1A2, Outside Wire
*****
OP Offline
Moderator-Vertical, Vodavi, 1A2, Outside Wire
*****
Joined: Jan 2005
Posts: 15,378
Likes: 13
I have received a request from a national to visit a site and take Element Manager with me to check out a BCM for dropping calls. Does anyone know what this is? More importantly, is it even worth my while?


Ed Vaughn, MBSWWYPBX
Nortel Phone System Service
VoIP Demo

Nortel Phone System Service in Canada


Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.

Joined: Dec 2002
Posts: 9,423
Likes: 1
Member
*****
Offline
Member
*****
Joined: Dec 2002
Posts: 9,423
Likes: 1


Jeff Moss

Moss Communications
Computer Repair-Networking-Cabling
MBSWWYPBX, JGAE
Joined: Oct 2012
Posts: 251
Member
Offline
Member
Joined: Oct 2012
Posts: 251
Element Manager is the programming interface for the BCM - you can download it directly from the unit by logging in via a browser. If you're familiar with the Norstar MICS, you should have no problem navigating this interface and troubleshooting.


www.highspeedtele.com
Dallas & Fort Worth, TX
Joined: Oct 2006
Posts: 1,384
Likes: 6
Member
Offline
Member
Joined: Oct 2006
Posts: 1,384
Likes: 6
I've always been told it's best to download and use the Element Manager from the BCM you're working on. So you get the proper version.

Jim

Joined: Dec 2003
Posts: 2,086
Former Moderator-Nortel
Offline
Former Moderator-Nortel
Joined: Dec 2003
Posts: 2,086
Yeah - I have been told that too.
But when the last two times I downloaded from the BCM didn't work, I downloaded from the web site.
THEN it worked.


If CON is the opposite of PRO
Then what is the opposite of Progress?
Joined: Aug 2003
Posts: 5,154
Likes: 2
Moderator-Vertical, Vodavi
*****
Offline
Moderator-Vertical, Vodavi
*****
Joined: Aug 2003
Posts: 5,154
Likes: 2
Yes, if I remember correctly some of the older versions won't work on Win 7 or 8.


Moderated by  MooreTel 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,693
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,097 Shoretel
187,703 CTX100 install
186,792 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 14
TDKs79 8
pvj 4
Who's Online Now
0 members (), 89 guests, and 251 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5