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Joined: Jan 2005
Posts: 15,378 Likes: 13
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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OP
Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,378 Likes: 13 |
I have received a request from a national to visit a site and take Element Manager with me to check out a BCM for dropping calls. Does anyone know what this is? More importantly, is it even worth my while?
Ed Vaughn, MBSWWYPBX
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Nortel Phone System Service in Canada
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Joined: Dec 2002
Posts: 9,423 Likes: 1
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Joined: Dec 2002
Posts: 9,423 Likes: 1 |
Jeff Moss Moss Communications Computer Repair-Networking-Cabling MBSWWYPBX, JGAE
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Joined: Oct 2012
Posts: 251
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Joined: Oct 2012
Posts: 251 |
Element Manager is the programming interface for the BCM - you can download it directly from the unit by logging in via a browser. If you're familiar with the Norstar MICS, you should have no problem navigating this interface and troubleshooting.
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Joined: Oct 2006
Posts: 1,384 Likes: 6
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Joined: Oct 2006
Posts: 1,384 Likes: 6 |
I've always been told it's best to download and use the Element Manager from the BCM you're working on. So you get the proper version.
Jim
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Joined: Dec 2003
Posts: 2,086
Former Moderator-Nortel
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Former Moderator-Nortel
Joined: Dec 2003
Posts: 2,086 |
Yeah - I have been told that too. But when the last two times I downloaded from the BCM didn't work, I downloaded from the web site. THEN it worked.
If CON is the opposite of PRO Then what is the opposite of Progress?
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Joined: Aug 2003
Posts: 5,154 Likes: 2
Moderator-Vertical, Vodavi
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Moderator-Vertical, Vodavi
Joined: Aug 2003
Posts: 5,154 Likes: 2 |
Yes, if I remember correctly some of the older versions won't work on Win 7 or 8.
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