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#58257 11/08/07 02:26 AM
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I have an Inter-Tel Console Version 3.003. The operator at this console answers calls for two different companies, both companies have their own phone numbers. Is there a way for the console to indicate which number the caller is calling in on? As always, thanks in advance.

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#58258 11/13/07 04:30 AM
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I've not used that application. However, in similar applications you have a choice of viewing caller ID or the dialed digits (perhaps the DNIS). That would tell you what number was dialed instead of information about the caller.

#58259 11/14/07 07:40 AM
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How does the call get to the attendant? There are a few tricks to get it to display CID and some indication of what number was dialed. One way would be to point the DID to a phantom that is manually fwd to the answering point. The display would show the CID and that it is being fwd from (phantom name).


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