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Mike makes some good points.

Go to the PC, open a DOS window and type ipconfig /all

Write down the IPv4 address, the gateway IP address, the subnet, the DNS IP Address and the status of NetBIOS over TCP/IP.

With that info, we can make some educated guesses.

Rcaman


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Originally Posted by sentrex1
i can ping my router no problem and any other devices like my dvr is 192.168.2.199.
i tried 4.2.2.2 or google.com i get transmit failed general failure
if i set my pc to dhcp i can go to the internet no problem

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See RCAman's post. That'll give info needed to help.


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When you set your static address, are you also setting the DNS Server addresses? Set the first one to the same as your gateway and see what happens.

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I'm going to reiterate what RCAMAN already said.

On Windows, you can run ipconfig /all to get all of your network settings quickly through command prompt.

Start > Run > cmd

Make sure that the address you're assigning to your computer is in the same subnet as your router.

Example:

Router: 192.168.2.1
Subnet Mask: 255.255.255.0

PC #1: 192.168.2.199
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.2.1 (this points any requests from your PC to the router)
DNS Server 1: 8.8.8.8 (for testing purposes you can use OpenDNS, but these settings are usually assigned automatically using DHCP)

If you want to keep the same IP address on your PC all the time, and don't want to mess with having to manually set everything up, consider setting a DHCP reservation on your router. I can help you with this, I would just need to know which brand and model you have so I know how to walk you through the configuration page.

This setting will keep the same IP address assigned to the MAC address (basically a serial number for your network/Wi-Fi card) associated with your machine, every time you log onto the network.

Hope this helps.

Scott


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Man you guy's rock.
i put in my modem ip/router 192.168.2.1 and in dns server,
not it works,
I'm finally trying to figure out networking i always subed that out.
Thanks for helping a IT Newb

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aok


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Originally Posted by sentrex1
i can ping my router no problem and any other devices like my dvr is 192.168.2.199.
i tried 4.2.2.2 or google.com i get transmit failed general failure

Wait one second!!!

You said your PC was set to 192.168.2.199 and now your saying your DVR is also set to that address.

You can't have the same address assigned to two different location


Patrick T. Caezza
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sorry pc was at 198

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Sentrex - Congratulations! Kudos to you for wanting to learn more. Once you have the basic concepts down, you will be a pro in no time.

You learned a lot of basic troubleshooting today.

For now these commands are your friends and will always be your friends...

ping - If you get a reply that is good. Start by pinging the router. If no reply then that must be fixed.

DNS - Very easily missed/forgotten. Ping can help you discover this. You can always try and ping 8.8.8.8 or 4.2.2.2 to test internet connectivity. If you can ping the 8.8.8.8 but not Google.com then check DNS settings on the station.

Tracert - Tracert google.com You will see the path your packet take to google.

Ask, ask, ask. We have all been where you are and will be glad to help.

A Network Plus class and certification might also be helpful. It really helped to get me started and built my confidence. ~ Mike


Michael Meyer
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