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Joined: Dec 2007
Posts: 2
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OP
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Joined: Dec 2007
Posts: 2 |
Hello, I've just been put in charge of an InterTel PBX system running DB Studio 1.52. Inter-Tel 8.224. Unfortunately, I had no idea that I was going to be taking care of the phone system. I have almost zero phone system experience. I was hoping you might be able to help me with an error one of my users is having. When attempting to dial outgoing, this error occurs: Outgoing Access Denied I read this post: https://www.sundance-communications.com/forum/ultimatebb.php?/ubb/get_topic/f/4/t/000712.html I've checked the stations associated Extensions settings and they match all of the working extensions. I don't know how to check to see if this extension is setup under a correct trunk. Incomign calls and intercom calls work fine. Any help would be greatly appreciated. Thanks.
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Joined: Sep 2005
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Joined: Sep 2005
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Go to System\Devices and Feature Codes\CO Trunk Groups. Go to 'Outgoing Access' for each group and make sure the 'Auto: All Stations' station list is listed for both Day and Night for each Trunk Group.
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Joined: Dec 2007
Posts: 2
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OP
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Joined: Dec 2007
Posts: 2 |
Thank you so much! That fixed it.
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