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Joined: Oct 2010
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When a trunk call is put on mute and taken off mute the system sends a tone that the caller hears. Any ideas how to turn this off?

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Originally Posted by Craig A. Ahrens
When a trunk call is put on mute and taken off mute the system sends a tone that the caller hears. Any ideas how to turn this off?

Resurrecting this because I was searching the forums and was wondering the same thing. My keyset does not do this, but I have at least 1 user whose does, and he is ALL WOUND UP about it.

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The only thing that comes to mind is the system flag Disable Mute Confirmation Tone. It is enabled by default and can't be changed per station, but it's a place to start.


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