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#590763 06/30/15 06:55 PM
Joined: Oct 2008
Posts: 298
conxtel Offline OP
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Customer wants the same company that is supplying their MOH equipment to record the greetings for their voicemail.

I have recorded, exported and reimported greetings before, but if someone is sending me a raw audio file, is there a specific format that it needs to be for the UM8000 to accept it or is any .wav file going to work?


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Joined: Oct 2008
Posts: 298
conxtel Offline OP
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Posts: 298
Found it

WAV files must be in the (AD) PCM audio format
16 bit audio sample size
96 kbps bit rate
1 (mono) channel
8 kHz audio sample rate
No other formats are supported.


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