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Joined: May 2001
Posts: 175
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Joined: May 2001
Posts: 175 |
I have an AXXESS system Ive connected music to the MOH input on the CPU yet Im only getting background music thru the keyset is there a programming option or what is the secret trick to getting to music to play when on hold? You Inter-Tel guys are the greatest!!
Thanks in advance
The FLDiver :banana:
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Joined: Dec 2002
Posts: 9,423 Likes: 1
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You need to go into the trunk group and make sure it says 'board' for music on hold source.
Jeff
Jeff Moss
Moss Communications
Computer Repair-Networking-Cabling
MBSWWYPBX, JGAE
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Joined: May 2001
Posts: 175
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Hey thanks Jeff I'll check that, one more question how do I get the background music to turn off on the keysets?
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Joined: Dec 2002
Posts: 9,423 Likes: 1
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Feature code 313 turns background music on and off on the phone.
Jeff
Jeff Moss
Moss Communications
Computer Repair-Networking-Cabling
MBSWWYPBX, JGAE
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Joined: May 2001
Posts: 175
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Jeff you are the man my brother that was it, gotta love Inter-Tel stuff. get back to me on turning off BGM on the keysets.
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Joined: May 2001
Posts: 175
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Once again YOU ARE THE MAN! BGM off.....
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Joined: Dec 2002
Posts: 9,423 Likes: 1
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Jeff Moss
Moss Communications
Computer Repair-Networking-Cabling
MBSWWYPBX, JGAE
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Joined: Apr 2008
Posts: 1
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On the inter-tel Axxess system, is there a way to increase the volume on the MOH? I have tried to increase the source volume but it remains at a constant low level through the moh no matter how loud I make it and I cannot find a physical volume control nor one in programming - you can hardly hear the recorfing. Thanks in adavance for help.
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Joined: Sep 2006
Posts: 139
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We had the same problem. Here is what I had to do. We purchased a cheap audio amplifier from amazon.com, sorry I couldn't find a link. It was around $30 plus we had to buy a generic AC adapter for it. It is intended to drive a small set of speakers. I took the speaker wire outputs, wired them together, then to a small mono plug adapter for the Axxess MOH port.
For our music source we use an ipod nano that we got for free because that's the only digital player we could verify would play while on AC power. Plug the headphone output into the amplifier and with both on 2/3 volume it sounds fine.
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