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Joined: Sep 2007
Posts: 115
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Posts: 115
Eclipse System using Inter-tel 5.346 version

One of the phones LCD shows they have one message and the message light also flashes. When trying to retrieve the message it says there are no messages.

Any idea why and how to eliminate this?


Thank You,

Troy
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Joined: Feb 2008
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I had this experience, this is a silent message . someone tried to call and chose to leave a silent message rather than a voicemail. the way i deleted this was to call the person that last called you and make contact, when you hang up w/them the light will stop blinking.Jennifer

Joined: Sep 2007
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Perfect! - thanks.


Thank You,

Troy
Joined: Sep 2006
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for future reference feature 368 cancels message waiting indicator (turns off the red light).


Moderated by  Stix1 

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