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#59540 04/16/08 11:09 AM
Joined: Apr 2008
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smarsh Offline OP
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I have the Axxess IP phone, and when outside calls come in it won't go to VM unless you manually route it there. I tried putting it on DND but that only prevents IC calls. I don't have a manual. What now?


-smarsh
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The endpoint either does not have a system forwarding path to voicemail configured, it is misconfigured or they have turned off system forwarding; default feature code is 354 (toggle).


ShoreTel, Inter-Tel, Mitel, NEC, Zeacom, Cisco, Digium, Adtran Certified
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Standard Forwarding Paths don't work for both CO and IC calls. You must change the flag in the forwarding path if you want the same functions for both.


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