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Joined: Jan 2016
Posts: 1
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Joined: Jan 2016
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Hello everyone! I am the IT manager of my company and among other things I manage a PBX Samsung SRV7400 . This PBX has never given problems and in recent years has always done his duty . A few days ago a strange thing is happening. All and only VOIP phones are locked and can not receive or make phone calls to both internal and external. I accessed the system and the switchboard at the meeting Alarms History I found these errors: SVMI RESTART - MGI NTWK REC - MGI RESTART - PRI RESTART - SVMI DOWN - These LOG tell you something ? thank you all
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Joined: Jan 2007
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What was the date time stamp on the alarms? Are the Voip phones internal or remote?
John 807
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Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
Those errors are typical when the system reboots.
usually when this happens it's due to a high level of traffic on the network (i've seen it many times).
Run wireshark and mirror the system and mgi/oas ports as you will likely see a high ammount of broadcast or other traffic.
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