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Joined: Dec 2005
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It seems as if I were told this isn't possible from tech support, but I thought I would see if anybody figured out a way to do it. When the auto attendant transfers a call, it provides RBT instead of MOH. When I transfer manually, it will work. Is there a setting to make AA transfers play MOH instead of RBT?
"I thought I was wrong once, but I was mistaken"
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Joined: Jan 2008
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Retired Moderator
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There is a camp on rbt or moh setting and a transfer moh/rbt setting both in pgm 160. I would think the AA uses tranfer moh/rbt like all the other stations but it can't hurt to play with both settings and see what happens.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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Joined: Dec 2005
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Ya, I already changed those with no effect. I suppose it can't be done. Thanks anyway.
"I thought I was wrong once, but I was mistaken"
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