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Joined: Jan 2006
Posts: 5
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OP
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Joined: Jan 2006
Posts: 5 |
Can someone help me with my Vertical Summit voice mail to email notification? It was working properly for months, now it suddenly stopped working. I have checked and rechecked all of my settings and I can't figure out what is going wrong. Anyone else have this problem? I'm using gmail for my email notification.
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Joined: Aug 2003
Posts: 5,149
Moderator-Vertical, Vodavi
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Moderator-Vertical, Vodavi
Joined: Aug 2003
Posts: 5,149 |
Check the following settings in Station VM Attributes: SMTP Mail Server Address: smtp.gmail.com VSF MSG - Receiver Mail Address: (client email address) VSF MSG - SMTP Mail Server ID: [email protected]VSF MSG - SMTP Mail Server Password: yourpassword VSF MSG - Attach Message: On VSF MSG - Delete Message: Off VSF MSG - SMTP Security: SSL VSF MSG - SMTP Port (00001 - 65535): 465 VSF MSG - Sender Mail Address: [email protected] Also, make sure the gmail address your're using to send voicemails is set to "allow less secure apps". See this: https://support.google.com/accounts/answer/6010255?hl=en
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Joined: Jan 2006
Posts: 5
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OP
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Joined: Jan 2006
Posts: 5 |
I checked all of that and still nothing. All of a sudden it just stopped working one day.
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Joined: Aug 2003
Posts: 5,149
Moderator-Vertical, Vodavi
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Moderator-Vertical, Vodavi
Joined: Aug 2003
Posts: 5,149 |
Then you may have a router problem. If you're using the Access Control List on the Summit, make sure to let port 465 out.
Also, verify that you have a working DNS address assigned PGM 102.
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Joined: Mar 2009
Posts: 5
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Joined: Mar 2009
Posts: 5 |
As a test instead of using the URL for the Gmail SMTP server use the IP Address (64.233.181.108). That will eliminate DNS as an issue.
Also Gmail uses TLS instead of SSL now.
Change your SMTP Security to TLS and your SMTP port to 587.
I have several Summit systems using Gmail as an SMTP server with these settings.
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
As a test instead of using the URL for the Gmail SMTP server use the IP Address (64.233.181.108). That will eliminate DNS as an issue.
Also Gmail uses TLS instead of SSL now.
Change your SMTP Security to TLS and your SMTP port to 587.
I have several Summit systems using Gmail as an SMTP server with these settings. That is what these forums are about...solutions to problems and applications.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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