|
|
Joined: Apr 2009
Posts: 194
Member
|
OP
Member
Joined: Apr 2009
Posts: 194 |
Customer has called 4 times. I was sleeping. They are having a fund raising telethon today Sat. 06/04, but all calls are going straight to Auto Attendant where they are asked to dial an ext. Can I or the customer remotely call in and turn off Auto Attendant? or can someone at the site do something? I do not believe they have a night transfer button.
Please help. Thank you
Telesystems technician
|
|
|
|
Joined: May 2002
Posts: 4,295 Likes: 7
Moderator-Avaya, Polycom
|
Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,295 Likes: 7 |
Do they have a PC with manager on?
|
|
|
|
Joined: Feb 2005
Posts: 12,342 Likes: 3
Member
|
Member
Joined: Feb 2005
Posts: 12,342 Likes: 3 |
Nothing like planning ahead.
-Hal
CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
|
|
|
|
Joined: Apr 2009
Posts: 194
Member
|
OP
Member
Joined: Apr 2009
Posts: 194 |
There is a PC onsite with admin software. Unfortunately for them telethon ended at noon today.
Telesystems technician
|
|
|
Forums84
Topics94,262
Posts638,693
Members49,757
|
Most Online5,661 May 23rd, 2018
|
|
1 members (Curlycord),
111
guests, and
236
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|