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Joined: Apr 2009
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Joined: Apr 2009
Posts: 194
Customer has called 4 times. I was sleeping. They are having a fund raising telethon today Sat. 06/04, but all calls are going straight to Auto Attendant where they are asked to dial an ext.
Can I or the customer remotely call in and turn off Auto Attendant? or can someone at the site do something? I do not believe they have a night transfer button.

Please help.
Thank you


Telesystems technician
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Do they have a PC with manager on?

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There is a PC onsite with admin software.
Unfortunately for them telethon ended at noon today.


Telesystems technician

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