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Joined: Jul 2009
Posts: 59
Member
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OP
Member
Joined: Jul 2009
Posts: 59 |
Is there anyway to disable call pickup on a user's extension. If I put a user appearance button on a phone when that user's phone rings of course the light flashes next to the user's name. If I press that button I get the option to Pickup that call. I would like to disable this option. Any suggestions?
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Joined: May 2002
Posts: 4,247 Likes: 5
Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,247 Likes: 5 |
Take it out of the pick up group
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Joined: Jul 2001
Posts: 3,320 Likes: 7
Moderator-Avaya-Lucent, Antique Tele
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Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,320 Likes: 7 |
Unfortunately, that's the way User buttons work - press it while a user is ringing and you get their call
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