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Joined: Jul 2003
Posts: 1,231
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OP
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Joined: Jul 2003
Posts: 1,231 |
i want a summit to do speedial transfers both from main menu and mailbox. they arent working. doesnt seem to recognize the keystroke. i can do a manual transfer to a cell phone but not from ccr. im using the 03 option and system speedial 2000 bin. any ideas.
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Joined: Aug 2003
Posts: 5,154 Likes: 2
Moderator-Vertical, Vodavi
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Moderator-Vertical, Vodavi
Joined: Aug 2003
Posts: 5,154 Likes: 2 |
Do you have "Off-Net Forward" enabled for the extension?
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Joined: Jul 2003
Posts: 1,231
Member
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Joined: Aug 2003
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Moderator-Vertical, Vodavi
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Moderator-Vertical, Vodavi
Joined: Aug 2003
Posts: 5,154 Likes: 2 |
Is Speed Bin 2000 "CO Type" set to Loop?
If you're trying to call out when a caller gets voice-mail, have you setup "Station Personal CCR" and made sure "CCR Table Usage" is set to ON?
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
If you are using a system ccr then the only thing is to make sure the speed dial number has the main line group assigned to it. If from a mailbox, then as Larry said you need a personal ccr assigned to it.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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Joined: Jul 2003
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yes my ccr wasnt turned on and turning it on fixed the problem. not sure why it wouldnt work with the main menu but i defaulted the system and reprogramed it and now the main menu ccr to cell works also. thank you for the help.
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