web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Jan 2009
Posts: 849
Likes: 1
ffej010 Offline OP
Member
OP Offline
Member
Joined: Jan 2009
Posts: 849
Likes: 1
Have a customer with a DSX40 and 4 CO lines. They are wanting to be able to transfer a call on any of those lines to a location/line in another city. Initially I told them to have the provider (CenturyLink) add 3-way calling/User Transfer to the lines so they could do a Flash and setup a 3 way call and then drop off of the call once the 3rd party is added.

I was asked if the system is capable of doing this without adding any features. I know you can create a conference call using two or more lines, but if the user creating the conference (usually at x301) drops out of the call, then the conference is completely dropped as well. Is there anything in the system programming that would allow this?

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Oct 2012
Posts: 251
Member
Offline
Member
Joined: Oct 2012
Posts: 251
Yes, you can allow tandem calling on the lines & use the transfer function instead of the conference key. Still ties up 2 lines for each call like a conference call though.


www.highspeedtele.com
Dallas & Fort Worth, TX
Joined: Oct 2012
Posts: 251
Member
Offline
Member
Joined: Oct 2012
Posts: 251
also allow Off-Prem call forward in CoS


www.highspeedtele.com
Dallas & Fort Worth, TX
Joined: Jan 2009
Posts: 849
Likes: 1
ffej010 Offline OP
Member
OP Offline
Member
Joined: Jan 2009
Posts: 849
Likes: 1
Ken,

Thanks for the information. I will check the config and give this a try.


Moderated by  ttech 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,693
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,096 Shoretel
187,701 CTX100 install
186,789 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 14
TDKs79 8
Who's Online Now
0 members (), 114 guests, and 83 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5