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#606424 - 12/22/16 07:18 PM Redwood voicemail integration  
Joined: Mar 2012
Posts: 61
Andyreed Offline
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Andyreed  Offline
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Joined: Mar 2012
Posts: 61
St. Louis, MO
Before I start......this is not in production. It's in my basement.

Tinkering with a Rolm Redwood 3.2 system. Going to take a stab at getting voicemail working on it, but I only have the admin manual from the original release, which has 0 info on setting up voicemail. I think I've got most of it figured out, ATI ports assigned to a voice processing department and all, but not sure on turning message waiting lights on and off. Is there a code the VM box can dial to turn these off and on?

I know from a ROLMphone you HAVE to do it using the call me button on a 400 set, but is this possible from analog ports designated for voicemail?

I know this is an old, old system....hopefully someone remembers. Or maybe someone has the documentation from a 3rd party VM system like Repartee or Keyovice that has integration notes on the Redwood??

#607493 - 01/30/17 08:54 PM Re: Redwood voicemail integration [Re: Andyreed]  
Joined: Apr 2005
Posts: 152
Keyset6 Offline
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Keyset6  Offline
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Joined: Apr 2005
Posts: 152
Vernon, CT, USA
Don't think there's any analog integration with the Redwood, such as sending the called ext. via DTMF separated by #, * etc. The Siemens 3000 had that to work with the Rolm Phonemail system. I also have a Redwood in my basement, was working as the home system until about 12 years ago. But I'm thinking, when I was with Rolm there may have been a customer with a Redwood and Phonemail, in fact I think it was a small IBM office. Maybe some kind of special software release was required.

For the message waiting - that was also an issue with the 8000 and 9751, don't think there was an analog code to do it.

#607498 - 01/30/17 11:48 PM Re: Redwood voicemail integration [Re: Andyreed]  
Joined: Aug 2004
Posts: 8,759
RATHER BE FISHING Offline
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RATHER BE FISHING  Offline

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*****

Joined: Aug 2004
Posts: 8,759
SOUTH TEXAS
Key Voice Technologies Corporate Office Analog Integration for Redwood 3.2

MSG LITE ON #051X
MSG LITE OFF #050X

INITIATE TRANSFER INTERNAL !, EXTERNAL !,
RETURN FROM BUSY INTERNAL !,*7 EXTERNAL !
RETURN FROM NO ANS INTERNAL !,*7 EXTERNAL !
RETURN CALL SCREEN INTERNAL !,*7 EXTERNAL !,

ROLM 8000 WITH VOICEBRIDGE HAD DIFFERENT CODES
ROLM 9000/9751 VOICEBRIDGE HAD DIFFERENT CODES
ROLM 9751 RELEASE 9006i USED INBAND SIGNALLING



[Linked Image]
#607635 - 02/06/17 02:39 PM Re: Redwood voicemail integration [Re: RATHER BE FISHING]  
Joined: Mar 2012
Posts: 61
Andyreed Offline
Member
Andyreed  Offline
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Joined: Mar 2012
Posts: 61
St. Louis, MO
Thanks for the info. I've got it...mostly....working.


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