Business Phone Systems

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Joined: Apr 2007
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My customer has 2 companies on a 7100. Wants to have an emergency mailbox for both companies that will message alert a person on call. then message alert a 2nd, 3rd and 4th person if the 1st person doesn't respond.

Here's the catch: They want to rotate who gets called 1st on a weekly basis. I could setup 4 ring plans and RP buttons on a phone?

Anyone have a better approach?
Thanks!

Atcom VoIP Demo
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You'd have to setup multiple mailboxes to Autoforward to each one after the first mailbox is unanswered. The drawback to this is the person calling has to leave you contact information in the message. You will lose that after the first forward.

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Just thought of another way to do this. You can setup a list box with the 4 mailboxes in it. Each one has a message alert with a different time interval. Then set it up to delete from the other boxes once it is heard. That way it can give caller ID and alert all people.


Moderated by  nameless, pvj 

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