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Joined: Jun 2008
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I have PRI on my V10 Axxess. We recently switched providers. My old provider would send out the billing telephone number (BTN) in the absence of a calling party number being sent out. For example, Ext 100 has a CPN of XXX-555-1212 and that is what shows up on an outbound call. Ext 101 has no CPN programmed, so the call is rejected by the carrier (fast busy).

This is not an issue except in a few instances. The main instance being Voicemail Remote Notification. I cannot find a place to program the CPN for this application or a place to program a 'generic' CPN.


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That feature was added in 11.0. In 11.0 when you look at the voice mail application there are two new fields: Calling Party Name & Calling Party Number.


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That is a bummer because we aren't going to be upgrading any time soon.


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It seems 10.X to 11.X is a free upgrade might be worth the trouble to upgrade


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