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Hello,
I have a strange one, Aspire M been installed for years without any issues
last few months system has been shutting down for no apparent reason it seems to come back up on its own and then shuts down again (I haven't been there to witness this just feed back from customer) I usually just walk customer thru over the phone to shut down voice mail card (Aspire Mail) pull out card then shut down phone system (2) Cabinets (4) Power supplies
Then every thing is back to normal for the rest of the week
seems to be happening on Monday mornings its a School with about a hundred phones (3) external paging zones
I just swapped out the CPU to see if it makes a difference
just wondering if anyone had any thoughts
FYI its not 90-09
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Joined: May 2009
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Could it be the UPS? I had a UPS that did a self-test weekly, but the battery was shot and it dumped the load.
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It was plugged into the UPS in the beginning then we move it to the wall right now it's in the wall and it has happen in both situations so not sure what it is
Probably going to just have to wait until Monday to see what happens
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Joined: Oct 2004
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is it on the network? is some one blasting the IP of it? I know I had a SV8100 that would do the same thing and we were using a non default port and we found that is what was happening.
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Joined: Sep 2004
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Phone system or the voicemail system?
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I could I find this out ...what would be a reason for this
They do have 3 devices in the phone system CPU,Aspire Mail,Conference card
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Phone System... all phones go dead ..
when the customer onsite goes into the phone room all the lights are still flashing normal I was thinking the voicemail is trying to shut down first
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Joined: Apr 2005
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We get old too soon, smart too late
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It sounds like a power issue.
Find out if any electrical work was done around the time the system started acting up.
If it happens again after the CPU swap I would run a extension cord to a different circuit for testing purposes.
Test the UPS to see how long it holds up after power loss. I would unplug it with the Aspire still on it to see.
We get old too soon, smart too late
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