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Joined: Nov 2006
Posts: 182
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OP
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Joined: Nov 2006
Posts: 182 |
Hello
I have a ECS with 140 phones 3 operator stations. Customer call in and reported that the 3 operator phones start to ring with a different tone and no display.
Could this be an alarm or some type of alarm clock single.
Jim
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Joined: Aug 2006
Posts: 1,769 Likes: 7
Moderator-Iwatsu
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Moderator-Iwatsu
Joined: Aug 2006
Posts: 1,769 Likes: 7 |
Do they start ringing for no apparent reason?
Do incoming calls trigger this?
Does the system use a T1/ PRI for incoming calls? Sometimes a Loss of Signal error with a T1 will make all lines ring when the circuit is restored.
Can you provide any more info?
Sometimes the thoughts in my head get so bored, they go for a stroll through my mouth. This is rarely a good thing.
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Joined: Nov 2006
Posts: 182
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OP
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Joined: Nov 2006
Posts: 182 |
Thank you I just called my customers site and checked the log on the pri.and it did go down
Jim
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