Business Phone Systems

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#609191 03/26/17 06:01 PM
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juno Offline OP
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Hello
I have a ECS with 140 phones 3 operator stations. Customer call in and reported that the 3 operator phones start to ring with a different tone and no display.
Could this be an alarm or some type of alarm clock single.
Jim

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juno #609212 03/27/17 02:26 PM
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Do they start ringing for no apparent reason?

Do incoming calls trigger this?

Does the system use a T1/ PRI for incoming calls? Sometimes a Loss of Signal error with a T1 will make all lines ring when the circuit is restored.

Can you provide any more info?


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juno #609213 03/27/17 03:07 PM
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juno Offline OP
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Thank you I just called my customers site and checked the log on the pri.and it did go down
Jim


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