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Joined: Nov 2012
Posts: 108
Member
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OP
Member
Joined: Nov 2012
Posts: 108 |
I have a digital extension (1106) on a Starplus system that goes to a busy status when the phones not even in use. Once in this state, the user has to clear (picking up the handset & placing it back on hook) the phone. After 4-5 min the phone goes to a busy state, beeps away, and doesn't return to an on hook status unless you "clear" the phone. It's as if the phone goes offhook and times out on its own.
Any thoughts?
No one seems to have time to do it right but everyone has time to do it twice!
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
Sticky hookswitch, the phone is not hanging up all the way, could be switching to speaker on its own. You could try a little contact cleaner and work the hookswitch a few times.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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Joined: Nov 2012
Posts: 108
Member
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OP
Member
Joined: Nov 2012
Posts: 108 |
I replaced the desk set with a completely different one. Trouble followed.
No one seems to have time to do it right but everyone has time to do it twice!
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
You may have a port that is locking out, reset the system, there is a reset button inside the unit, top left. Do this without powering it down.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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