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Joined: Jul 2017
Posts: 3
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SV8100 on FiOS - Every Sunday for 3 weeks our main number in our 9 number hunt group, jumps to busy with no one the line.
Thel line has dial tone facing the street, the phones show the line is busy.
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Joined: Feb 2005
Posts: 12,334 Likes: 3
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If the phones show that line as busy it's not a Verizon problem if that's what you are thinking.
-Hal
CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
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Joined: Jul 2017
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-Hal thanks for replying.
NEC installer is blaming Verizon ...
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Joined: Mar 2014
Posts: 365
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SIP trunks? Is someone attempting to hack them? How are you releasing it? Are you using port 5060? Can you coordinate a change to a less common port?
Just some food for thought.
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Joined: Sep 2004
Posts: 4,127 Likes: 1
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Couple things. It could be a mailbox using pager notification. I would check your database and see if a SIP phone has been attached to you system without knowing. Could someone be calling in and the auto attendant is picking up?
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Joined: Jul 2017
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Joined: Apr 2005
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On site make a test call to their line 1, let AA answer the call, hang up, see if the call releases or hangs.
We get old too soon, smart too late
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