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#611362 07/20/17 04:59 PM
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SV8100 on FiOS - Every Sunday for 3 weeks our main number in our 9 number hunt group, jumps to busy with no one the line.
Thel line has dial tone facing the street, the phones show the line is busy.

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Boagrius #611363 07/20/17 05:04 PM
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If the phones show that line as busy it's not a Verizon problem if that's what you are thinking.

-Hal


CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
hbiss #611367 07/20/17 06:46 PM
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-Hal thanks for replying.
NEC installer is blaming Verizon ...

Boagrius #611380 07/21/17 12:41 PM
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SIP trunks? Is someone attempting to hack them? How are you releasing it? Are you using port 5060? Can you coordinate a change to a less common port?
Just some food for thought.

Boagrius #611381 07/21/17 12:49 PM
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Couple things. It could be a mailbox using pager notification. I would check your database and see if a SIP phone has been attached to you system without knowing. Could someone be calling in and the auto attendant is picking up?

Boagrius #611388 07/21/17 07:18 PM
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FiOS POTS no SIP Trunks

Boagrius #611516 07/26/17 02:03 PM
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On site make a test call to their line 1, let AA answer the call, hang up, see if the call releases or hangs.


We get old too soon, smart too late

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