Previous Thread
Next Thread
Print Thread
Rate This Thread
#611715 - 08/02/17 09:24 PM Phone Suite 112 Console problem  
Joined: Oct 2011
Posts: 7
ilikesta Offline
Member
ilikesta  Offline
Member

Joined: Oct 2011
Posts: 7
Kansas
I am just a lowly front desk clerk (but former IT guy). All of a sudden, from the console (ext 000), when we call any rooms, the room phone light will blink, but the phone will not ring. Rooms can call 0 and get the front desk, and also call other extensions (the called ext will ring), and we can transfer calls to a couple of analog cordless handsets which will ring, We have been trying to get tech support out here for over a month (according to my GM). I am convinced it is a simple fix but maybe not. Any help?


Top

Last edited by ilikesta; 08/02/17 09:26 PM.
Tech Support Line 1.800.766.3425
Over the Phone Tech Support for your Phones and Business Phone Systems
#611717 - 08/02/17 10:55 PM Re: Phone Suite 112 Console problem [Re: ilikesta]  
Joined: May 2002
Posts: 16,502
justbill Online content
Admin
justbill  Online Content

Admin
****

Joined: May 2002
Posts: 16,502
Western Nebraska
If the phones are ringing room to room and the console can call a couple analog extensions and they ring also, sounds like something got changed at console for the room phones, especially since the lamps light and I assume can be answered if the light is seen. Which PhoneSuite system is this? Also you may try calling PhoneSuite, they have always been very helpful when I've called them and you could ask if there's a tech in your area while you have the online.


Retired phone dude

Moderated by  metelcom 

Refurbished Phones & Equipment Search
TARGETED LEADS Telephone Installers, System Installation & Phone System Sales!
Technician Search, enter State or Zip Code
Shout Box
FREE DESI Labeling System Software!
FREE DESI Labeling Software - Click Here!
Most Recent 5 Post
IP Office dial 9
by hitechcomm. 01/19/18 01:23 PM
IP Office. Dial 9
by hitechcomm. 01/19/18 01:21 PM
DVX IV with 4.16
by Central Coast Tom. 01/18/18 10:31 PM
Hunt group question
by tim01. 01/18/18 08:24 PM
NEC DSX 40 Caller ID Problem
by walterv. 01/18/18 04:50 PM
Who's Online Now
29 registered members (tim01, nonameyet, RedBul, Professor Shadow, Touch Tone Tommy, pvj, Keyset6, ChrisRR, dude, Central Coast Tom, jknichols, jsaad, hbiss, mtnman, upstateny, hitechcomm, Yoda, rotarydialtommy, oobie, OBT, BTS01, samsungmichigan, jab1780, justbill, vicbob, John807, 3 invisible), 622 guests, and 536 spiders.
Key: Admin, Global Mod, Mod
Popular Topics(Views)
Newest Members
GSP1019, SoundElectric, rod1520052006, CableTech2020, stewartp
48401 Registered Users
Forum Statistics
Forums60
Topics90,245
Posts614,863
Members48,402
Most Online4,713
Apr 2nd, 2014
Today's Birthdays
dfaulk3, jjmaly, KX-T308, kx-tvm, rfgary, tapy17
Top Posters(30 Days)
dexman 60
hbiss 22
pvj 21
John807 20
Yoda 18
Free Voip phone with every line!
FREE Voip Phone - Click Here!
RESPONSIVE WEBSITE DEVELOPMENT
Ad Spot for sale $299 This spot gets 5 million page loads per month! Call 1-800-766-3425
Free Phone Repair Diagnostic
Website for sale!
Business and website or sale!
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2018
Website Malware Scan




Trusted Partners
Sitemap