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Joined: Feb 2004
Posts: 323
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Posts: 323
Yeah, Mark, If its not working in default, I wouldn't chase it any farther either. But it kind begs the question why Comdial put a bulletin out on it, CYA? I haven't read the bulletin, (was with a Comdial dealer 10 yrs and now out own my own and not associated with Comdial anymore). Curious, are you on a DX-80 or something else.

Kerry

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Joined: Oct 2001
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yeah, a dx80 with a 4 port flash - A33 and the latest VM, but until a customer wants to do this, I really don't care about it.
mark

Joined: Jun 2004
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Joined: Jun 2004
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Well, the reason I was concerned about it is because right around the time the bulletin was released, I was working on locking down a system that was actively getting hit with toll fraud. So I was taking every precaution, looking for any potential backdoor that could be exploited. This was one I found as being a possibility, so I was just surprised to see Comdial telling dealers to turn it on.

Joined: Mar 2003
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The main reason that they want you to change the class of service for the prototype mailbox is that the default supervisors mailbox and password is out in the relalm of the hackers. By changing that to a COS that does not allow out dialing is so that the hackers who get in via the supervisors box and create a mailbox and use call transfer functions to output strings of numbers to dial out and call a international number that winds up going back to them and they get money for the calls.

Its always a good idea to change the default passwords and logins.

DJ

Joined: Sep 2004
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I have had hackers into a voicemail or two, good words to take in. Changing passwords, especially the supervisors mailbox.

Joined: Nov 2010
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Hello, we had an incident of suspected toll fraud with one of our MP5000/FXII client over the weekend. Can someone guide me through making sure the phone system/vmail are secured from fraud other than changing the supervisor's vmail password to more longer and secured password which we've done in the past.

Thanks for your time.

Joined: May 2005
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Pretty old post Sonny buy you need to make sure your vm ports can not dial out. Also disable conf calling in the mailboxes. Changing the passwords is your first defense. Both the mailboxes and the super.


Jim Hoey

SST Communications
597 West Montauk Highway
Lindenhurst, New York 11757

631 956-0100

www.sstcom.com

Business telephone systems on Long Island and New York City like Comdial, Vertical, Avaya, Panasonic
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