|
|
|
|
Joined: Dec 2016
Posts: 46
Member
|
OP
Member
Joined: Dec 2016
Posts: 46 |
Hello,
We are looking to upgrade the firmware on our PBX and I wanted to check to see if others had suggestions. We are currently on 3.5 and I believe the current version is 7.0 my questions are:
1) Can we do a direct upgrade from 3.50 to 7.0? I don't see anything other than 7.0 available for download so I believe a direct upgrade is possible but wanted to confirm.
2) Any info about the length of time these upgrades take, or the stability would be helpful. This is our main PBX so our phones will essentially ring unanswered once I start the upgrade so looking to make sure we don't stand a large chance of being down an extended period for the upgrade or due to a failure.
3) If anyone has experienced a failed upgrade how did you resolve?
Thanks!!
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Oct 2004
Posts: 1,491
Member
|
|
Member
Joined: Oct 2004
Posts: 1,491 |
1. yes
2. the system is operational until it reboots or until your scheduled time for reboot. And it's usually only offline for a few minutes
3. never had a failure. But always back up first before you start your upgrade.
|
|
|
|
|
Joined: Mar 2014
Posts: 365
Member
|
|
Member
Joined: Mar 2014
Posts: 365 |
Make sure you upgrade your version of PCPro. It is not forward compatible. Also note increased security for retrieving VM messages remotely with v7. You MUST have a password set in your VM box or it returns a message that the mailbox does not exist.
|
|
|
|
Forums84
Topics94,279
Posts638,738
Members49,764
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
104
guests, and
71
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
