atcomsystems.ca/forum Forums TDM Business Telephone Systems Samsung Telephones & Systems hunt group with Samsung SCMC

Hello, I have the following problem: my customer has a SCMC and together with the SCMC phone he has a gigaset DECT or a WE VoIP on an Iphone. Now I want to programm for the central number a hunt group. In this hunt group is extension 100, 186, 184 and 133. The hunt groups is ringing sequential.
But the 100 has a gigaset DECT, which are ringing together. The 186 has also a gigaset DECT and the 184 has a WE VoIP, which are ringing together.
When I do the 100, 184 and 186 into the hunt group there is only ringing the SMT-i phone but not the "paired" phones.
And I can not build the group in the way: first ringing 100 then 110 (gigaset DECT) then 186 then 286 (gigset DECT) then 184 then 284 (WE VoIP). Because this takes too long.

Has anybody an idea?

At the moment with firmware 2.2.x.x the paired phones do not ring together with the SMT-i phones in any groups, so far I tried.

Thanks.

Hi,

Try this

Move to Menu: Configuration>>User Group>>Change User Group>>options
Locate "Hunt Group Member Service" and set to enable.

Retest.

Hi PBX_Tech,
thanks for your info.
But it doesn't work. I changed in the user group options HUNT MEMBER SERVICE.
In my hunt group I made 3 extensions. 2 of this extensions have a multi ring: one with a WEWoIP and the other with a DECT (SIP 3rd party)
The hunt group is programmed SEQUENTIAL
The call comes in, the first phone and the WEVoIP is ringing but then the call doesn't goes to the 2.nd group-member after the programmed time.
When I switch HUNT MEMBER SERVICE to disable, the hunt group works properly.

Any idea?