Business Phone Systems

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Joined: Oct 2017
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TMacie Offline OP
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Hi All,
I have a TDE 600 with a TVA200. I have a Custom Service set up on the TVA for an auto attendant when a DID is dialed. That works fine. I want to have internal callers go to that same auto attendant when they dial a certain extension.

I've tried setting the ext to Fwd all calls to voicemail, then have the mailbox set Call Transfer Status to the Custom Service....it never sends the call.

Any tips for me?


Thanks,
Travis

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If you delete the mailbox of that extension it should go to AA


“I have not failed. I've just found 10,000 ways that won't work.”

Moderated by  Carl Navarro, OBT 

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